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Incident Support Services

A Guide to Incident Management & Claims Recovery
For further information Click the document link 

Arona Group Incident Support offer a detailed & reliable service:

our Incident Response units cover a wide range of Services and are available 24/7 should you ever need the service.

We will send the relevant Department to attend your issue, make the situation safe and temporary repair if possible in the initial instance, allowing you the time to contact your Local & Regular Service supplier to Carry out the full repair or Arona are able to assist further if you wish.

We provide Emergency Response to cover the following services 24/7 to any public, Domestic Or Commercial Premises:

  • Plumbing issues

(Water Leaks / Burst Pipes / Central Heating Issues)

  • Electrical Faults

  • Property Storm Damages

  • Unsafe Structures

  • Road Traffic Incident Support

  • Vehicle Breakdown & Recovery

  • 24/7 365days Emergency response

  • Implement emergency traffic control & management

  • Relieve congestion and remove hazards to safety by the clearance of debris & spills from live traffic lanes

  • Assess the scene and secure the attendance of additional or
    specialist services 

  • Provide a communications link between the incident site and all relevant services

  • Make safe defects to the highway infrastructure

  • Undertake repairs to highway infrastructure damaged as a result of an incident

  • Implement Temporary Chapter 8 Traffic Control & Management as long as required

For advice or further information please contact us


Call: 03316 300495

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